الشروط والأحكام

Article 1 - User Agreement - Approval of the Agreement

To become a member of **www.tayaser.com** on the internet and the electronic application and benefit from the services it offers, you are required to complete the attached online registration form, which includes all the necessary information about you. Additionally, you are required to comply with and commit to the terms of the user agreement, adhering to the conditions and terms related to any services you wish to use on "Tayaser." Your use of Tayaser, which is owned and managed by the first party, constitutes an explicit acknowledgment of your understanding of the content, terms, and conditions of use, as well as disclaimers, and serves as an acceptance of the terms mentioned below.

Furthermore, you acknowledge that the services provided on **tayaser** are for your personal use and may not be used for commercial purposes. You also acknowledge that the legal relationship arising from benefiting from the services provided by subscribers, service providers through **tayaser**, is subject to additional terms and conditions specified in their advertised listings. Before submitting any request to benefit from any advertised offer or service provided, you must review these additional terms and conditions. By submitting the request, you explicitly agree to enter into a legally binding agreement with the subscriber, in addition to accepting the legal consequences, rights, obligations, terms, and conditions resulting from this agreement.

You also acknowledge that clicking the button (Agree/Accept) constitutes your explicit consent to enter into the User Agreement without restrictions or conditions, which is a legally binding agreement. Additionally, you acknowledge and agree to waive any rights or requirements stipulated in any laws or regulations in any jurisdiction that require an "original non-electronic" signature as mandated by applicable mandatory laws.

You also acknowledge that we reserve the right to amend this Agreement from time to time without prior notice to you, and the most current version of this Agreement will be posted via the Website/App and you should review it before using tayaser.

Article 2 – Definitions

Wherever the terms and words set forth below are mentioned in this Agreement, they have the corresponding meaning unless the Agreement expressly provides otherwise or if the text or wording requires otherwise:

First party: Teaser Experience Company.

User/client: means you, as a user and member of tayaser

Convention: means this User Agreement, which may be renewed, changed and/or amended from time to time.

Effective date: The date on which the terms of this Agreement enter into force, starting from clicking on the (I agree) button, as mentioned previously.

Website/Website/ tayaser: means the website www.tayaser.com and the application through which offers and sales of entertainment and tourism services are made.

ServicesMeans the services provided by companies or service providers/coordinators of individual/group trips to users via Tayaser, in addition to the service provided by the website www.tayaser.com.

Partners: means companies, tour providers or coordinators.

User account: means the account that you create when entering into the user agreement and the password that you create for your use of the tayaser website

BankIt means Saudi banks, branches of Gulf and foreign banks in the Kingdom of Saudi Arabia, and European and American foreign banks.

Bank cardIt means Visa, MasterCard, or Mada ATM cards issued by Saudi banks and branches of Gulf and foreign banks in the Kingdom of Saudi Arabia or abroad. Other payment services may be added in the future in accordance with the Saudi system.

Card holderMeans the individual whose name appears on a valid card and any authorized user of that card by the bank.

The RequestThe "Request" means that the user expresses their desire to obtain a service from the services provided by **tayaser**, and a separate request must be submitted for each service the user wishes to obtain or benefit from.

**Acceptance of the Request** means that the service provider acknowledges and agrees to provide the requested service as per the terms and conditions agreed upon between the user and the provider through **tayaser**.**Acceptance of the Request** means the service provider's approval to provide the service requested by the user.

The TransactionThe Transaction in this agreement refers to any payment made for the services provided by tayaser, which is paid by the user through the online payment gateway.

Execution of the TransactionExecution of the Transaction means any payment actually made by the user.

A valid transactionA valid transaction means transactions that are correctly executed using a valid card by the user or transactions executed by the user from their account balance in tayaser.

Article 3 – Account Creation

You must be at least 18 years old and provide accurate and correct information (including your name, email address, and phone number inside or outside the Kingdom) as required during the account creation process and in accordance with applicable laws. If you are under the age of 18, you must obtain the consent of your parent or guardian and be under their direct supervision while using the website. Your parent or guardian must read and agree to this agreement before you use the website. We reserve the right to conduct further verification to confirm your age. If we are unable to verify that you are over 18 years old and are not provided with proof of your parent or guardian’s consent, we will close and terminate your account at our sole discretion without any liability on our part.

Once you agree to the User Agreement, you become a “User” and will choose a “username” and “password” that you select yourself. The use of the user name is limited to the member alone, and it is not possible to create an account with a user name used by another member. The user can change the password at any time, and the user is obligated to protect the “password” without any liability on the part of the first party regarding any use of the user name or password by any third party.

It is not permitted to create more than one "user account" for the same person.

The account can only be accessed by entering the username and password to log in to the website. You must keep your password confidential at all times and not disclose it to any third party, including any affiliate of the first party. You also acknowledge your responsibility for all activities and requests made or submitted through your account. If your account is used by any third party, you must contact the first party immediately.

"When using the website, you ensure that all your personal data and the information you provide is accurate, correct, and valid, and you agree to notify us immediately of any changes or modifications to your personal information by updating your account details on the website or by contacting us."

The Site may not be used for any illegal or unauthorized purpose.

You acknowledge and expressly agree that the first party or the website may disclose to participating service providers your username or any personal information including your real name, address, phone number, and any documents you provide for the purpose of processing the request. Upon acceptance of your request, you must provide any additional documents requested by the service provider so that we can supply them with the necessary documents to complete the transaction.

All transactions starting from the effective date are subject to the terms and conditions of this agreement

Article 4 - Scope and Nature of Services and Methods of Delivery

Through Tayaser, companies, whether travel and tourism agencies or participating trip providers on the platform, advertise travel packages, tourist trips, experiences, and adventures across the Kingdom of Saudi Arabia, promote and sell them, or display their products or services to Tayaser users. Tayaser also allows users to explore, search, compare, submit requests, make reservations online, purchase, or make payments.

By using the service provided by the website or benefiting from it, you enter into a direct (legally binding) relationship with the service provider who handles the booking or provides the service (as applicable).

Through the website, you will be able to view all advertisements and offers provided by participating service providers, and when you choose an offer or service you wish to purchase, you will submit a request.

If any information is incorrect when submitting the request, we may respond to inform you of the acceptance or rejection of the request. You do not have the right to object or claim any compensation or expenses as a result.

Once you submit the request, we at Tayaser act only as an intermediary between you and the service provider. Upon acceptance of your request by the service provider, we will send you an email, and the follow-up will be between you and the service provider regarding the details of the service or offer. This will occur after payment of the fees and confirmation of the transaction.

If you wish to modify your request before, after, or during the acceptance of the request or execution of the transaction, it must be done through Tayaser and in accordance with the terms and conditions related to modifications, whether for cancellation or addition, specific to each request. You alone are responsible for all legal consequences of violating this matter.

Your failure to attend on the dates specified by the service provider will be considered as your explicit acknowledgment of canceling your request, and this will result in all legal consequences related to the cancellation of the transaction after it has been executed.

Article 5 – Price and Payment Methods

The offers and services provided by the partner service providers include the prices of the basic products and services, as well as taxes; including but not limited to VAT, sales tax, and other taxes (taxes subject to change), as well as fees for any third-party government or private entity.

If the offer includes the possibility of modifying the request through addition or cancellation, it is subject to the terms and conditions of the offer or service, which may include the payment of modification fees, whether for cancellation or addition.

The payment for the product or service is made through a bank card. The banking transaction will be processed through the website as an intermediary between the user and the service provider via the electronic payment gateway provided by the website. The user acknowledges that they understand the electronic payment gateway service is provided directly by the first party or through any third party.

The user assumes full responsibility for executing the banking transaction using the bank card, with no liability on the first party.

Our role is limited to facilitating the payment process. Accordingly, you agree and acknowledge that the service provider is at all times responsible for collecting, transferring, and remitting any taxes due on the total price of the service or fees to the relevant tax authorities, with no liability on the first party.

Article 6 – Cancellation of Request or Transaction

You have the right to cancel the request without any fees within 24 hours of submission on the website, provided that no approval or acceptance has been issued by the service provider.

The first party and/or the service provider have the right to cancel your request if it contains incorrect information. The evaluation of the accuracy of the information is at the discretion of the first party and/or the service provider. Simply questioning the accuracy of the information is sufficient grounds for canceling the request, without your right to object or claim compensation.

The service provider has the right to cancel the request after acceptance, before, or after the execution of the transaction for any reason. You will be notified immediately of any cancellation, and you have no right to object or claim compensation, provided that all amounts you have paid are refunded.

In the event of disasters or circumstances that threaten the safety of the user or service providers, leading to the cancellation or early termination of the trip, compensation will be provided based on the time of termination. The amount will be refunded as a credit that can be used for any offers or trips available on the platform, and the user will be notified of the amount to be refunded.

Article 6 – Cancellation of Request or Transaction

You have the right to cancel the request without any fees within 24 hours of submission on the website, provided that no approval or acceptance has been issued by the service provider.

The first party and/or the service provider have the right to cancel your request if it contains incorrect information. The evaluation of the accuracy of the information is at the discretion of the first party and/or the service provider. Simply questioning the accuracy of the information is sufficient grounds for canceling the request, without your right to object or claim compensation.

The service provider has the right to cancel the request after acceptance, before, or after the execution of the transaction for any reason. You will be notified immediately of any cancellation, and you have no right to object or claim compensation, provided that all amounts you have paid are refunded.

In the event of disasters or circumstances that threaten the safety of the user or service providers, leading to the cancellation or early termination of the trip, compensation will be provided based on the time of termination. The amount will be refunded as a credit that can be used for any offers or trips available on the platform, and the user will be notified of the amount to be refunded.

Article 7 – Refunds

The user is aware that the refund process to their account through the payment gateway for the bank card takes between 7 to 15 business days. In case of any delay in depositing the amount into the user's account, the user must follow up with the bank directly. The user will be notified via email containing a copy of the refund notice as a reference if they wish to review the matter with the bank.

The user expressly agrees and irrevocably accepts that they have no right to refund any amounts paid if they cancel the request after acceptance and confirmation, or before or after the execution of the transaction for any reason after the specified period, unless the terms and conditions of the offer or service provided by the service provider or the offer or trip allow for a refund of the amount or any part of it. In all cases, the first party bears no responsibility for any disputes that may arise due to the cancellation policy of the service provider.

Article 8 – User Obligations / User Responsibility

This agreement grants you a limited, non-sub licensable, and non-transferable license to benefit from the services provided by...

The user, as a natural person, acknowledges that all data and information provided by them are correct, accurate, and valid, and they bear sole legal responsibility for any violation of this. The user also bears any losses that may be incurred by the first party, service providers, or any third party arising from any incorrect or insufficient information.

Not registering data, phrases, or pseudonyms that violate regulations, public morals, general behavior, or laws and regulations.

Under this agreement, the user expressly agrees that they are responsible for their use of this website, and the first party, its employees, affiliates, and agents shall not be held liable as a result.

The user acknowledges their responsibility for all comments made while using the website's services and agrees not to send any messages that are threatening, immoral, racist, or in violation of the laws of the Kingdom of Saudi Arabia and international treaties/agreements. The first party shall not be held liable in any way for such comments and opinions.

The user acknowledges their responsibility for any unauthorized access to their account on the website in any manner and agrees not to access the website or request any service through another user's account without the explicit consent of the account owner.

The user acknowledges their responsibility for using the website and accessing their account, as well as ensuring that all individuals accessing the website through their internet connection comply with the terms and conditions for viewing, browsing, using, or accessing the website as defined in this agreement.

The user must not harass and/or threaten other users, or any of the first party's customer service staff, or act in any way that affects the use of services by other users. The user must not send, print, distribute, or circulate any immoral, inappropriate, or illegal materials that may cause harm to the reputation of any individuals or institutions, or advertise, sell, or offer for sale any products or services, or engage in any harmful activities such as deleting messages, spamming, or chain messages. The user must not send any information or programs that may damage the information or software on other users' devices. The user is also obligated not to register or misuse any personal information of others, and not to copy any content from websites.

The user agrees not to use the website for commercial or advertising purposes without prior written consent from the first party.

The user acknowledges that the first party has the right to reclaim all materials and seek compensation for moral damages and losses incurred as a result of the user's violation of any of the terms and conditions of this agreement.

The user must not engage with any robot, crawling tool, scraper, deep linking tool, or any similar automated tools to collect or extract data, programs, algorithms, or methodologies to access, obtain, copy, or monitor the Tayaser website or any part of it.

Article 9 – Rights and Obligations of the First Party

The first party has the right to shut down the website at any time, either temporarily or permanently.

The first party has the right to use the website for commercial and advertising purposes.

The first party does not guarantee that the website or any of the services available through it will remain uninterrupted, as there may be delays or disruptions in the services available through the website due to technical errors. The first party also does not guarantee that the website and its contents will be completely free from hacking attempts or the entry of viruses.

The first party shall not be held liable to the user or any third party for any direct, indirect, special, or consequential losses, or any damages of any kind. The first party is also not responsible for any delays or failure in processing requests and transactions if the causes are due to the user, the service provider, any third party, or any reason beyond the control of the first party.

If the first party stops providing electronic payment services for any reason, this shall not be considered a breach and will not affect the validity of the agreement or its enforcement against both parties.

The first party does not guarantee that any content transmitted through this site complies with accepted social, cultural, and ethical standards, and the first party shall not be held responsible for any materials displayed ("user posts") in the event that they violate the rights of another user, service provider, or any third party.

The first party reserves the exclusive right to correct and remove errors in any part of the site, and/or make changes to the site, materials, products, programs, services, and prices published on the site at any time without prior notice.

The first party has no authority to supervise, monitor, approve, or guarantee the products of service providers, nor any authority to bind the service provider to applicable laws and regulations. This responsibility rests solely with the service providers, and the user must verify the information and data provided by the service provider.

The first party has the right to use software and technologies to store certain information, track data, and monitor the number of visitors and their information. Additionally, the first party may use third-party software, such as advertisers or advertising agencies, that place ads on the site.

The first party uses an accounting system through which all transactions are recorded. The data in the accounting system is considered conclusive and不可 challenged, and the user affirms its accuracy.

The first party may terminate this agreement unilaterally at any time and cancel the user's account at any time without the need to provide reasons, and without the user having the right to seek compensation, claims, or expenses from the first party, regardless of the reason.

The first party has the right to modify these terms of use at any time without prior notice. The user explicitly acknowledges and agrees to read, accept, and comply with these modifications.

The first party has the right to transfer, assign, or delegate all or part of its rights or obligations under these terms or any related contract to any third party.

Article 9 – Rights and Obligations of the First Party

The first party has the right to shut down the website at any time, either temporarily or permanently.

The first party has the right to use the website for commercial and advertising purposes.

The first party does not guarantee that the website or any of the services available through it will remain uninterrupted, as there may be delays or disruptions in the services available through the website due to technical errors. The first party also does not guarantee that the website and its contents will be completely free from hacking attempts or the entry of viruses.

The first party shall not be held liable to the user or any third party for any direct, indirect, special, or consequential losses, or any damages of any kind. The first party is also not responsible for any delays or failure in processing requests and transactions if the causes are due to the user, the service provider, any third party, or any reason beyond the control of the first party.

If the first party stops providing electronic payment services for any reason, this shall not be considered a breach and will not affect the validity of the agreement or its enforcement against both parties.

The first party does not guarantee that any content transmitted through this site complies with accepted social, cultural, and ethical standards, and the first party shall not be held responsible for any materials displayed ("user posts") in the event that they violate the rights of another user, service provider, or any third party.

The first party reserves the exclusive right to correct and remove errors in any part of the site, and/or make changes to the site, materials, products, programs, services, and prices published on the site at any time without prior notice.

The first party has no authority to supervise, monitor, approve, or guarantee the products of service providers, nor any authority to bind the service provider to applicable laws and regulations. This responsibility rests solely with the service providers, and the user must verify the information and data provided by the service provider.

The first party has the right to use software and technologies to store certain information, track data, and monitor the number of visitors and their information. Additionally, the first party may use third-party software, such as advertisers or advertising agencies, that place ads on the site.

The first party uses an accounting system through which all transactions are recorded. The data in the accounting system is considered conclusive and不可 challenged, and the user affirms its accuracy.

The first party may terminate this agreement unilaterally at any time and cancel the user's account at any time without the need to provide reasons, and without the user having the right to seek compensation, claims, or expenses from the first party, regardless of the reason.

The first party has the right to modify these terms of use at any time without prior notice. The user explicitly acknowledges and agrees to read, accept, and comply with these modifications.

The first party has the right to transfer, assign, or delegate all or part of its rights or obligations under these terms or any related contract to any third party.

Article 10 – Privacy Policy

The privacy policy announced on Tayaser is considered an integral part of this agreement.

Article 11 – Intellectual Property

The user acknowledges that all ownership rights in Tayaser are the exclusive property of the first party. Nothing in this agreement indicates an intention to transfer or grant any of those ownership rights to the user or any third party. Any unauthorized use of intellectual property rights shall constitute a breach of this agreement, in addition to a violation of intellectual property laws, including, but not limited to, copyright and trademark laws.

All copyrights, trademarks, and other intellectual property rights (including design), as well as all materials, content, software, databases, functionalities, website designs, audio, video, text, images, graphics, drawings, logos, designs, headers, and icons, are registered trademarks in the Kingdom of Saudi Arabia and/or other countries, and will always remain the property of the first party or those who grant it licenses. These are subject to copyright and other intellectual property rights in the Kingdom of Saudi Arabia. These marks or any part thereof may not be used in any way that could cause harm to other users or any third party.

Article 12 – Liability

The first party shall not be liable for any damages that may arise as a result of a third party gaining access to any user’s data for any reason.

The first party does not guarantee that the site or any of the services or products available through it will remain uninterrupted, as there may be delays, interruptions, and/or inaccuracies in the materials or services available through the Tayaser site due to technical errors.

The first party does not guarantee that the Tayaser site and its contents will be completely secure from hacking attempts or that hackers will not gain access, nor can it guarantee the complete prevention of viruses.

The first party undertakes to take reasonable steps to ensure the maintenance of the site service, the security of the Tayaser site, and its protection from viruses and breaches.

The first party is obligated to correct errors as soon as they occur.

The first party shall not be liable to the user or any third party for any direct, indirect, special, or consequential losses or damages of any kind, nor shall it be responsible for any delay or failure in the execution or delivery of orders or transactions, or otherwise, for any reason.

The first party shall not be held liable to the user or any third party for anything written or posted on a blog, chat room, or other areas on the Tayaser site. The first party reserves the right to refuse to publish, cancel, or immediately delete comments if they contain offensive, obscene, racist, hateful speech, or content related to religion, race, gender, age, marital status, physical or intellectual disabilities, or any content with implications that violate societal traditions. This also applies to content that encourages illegal behavior, conflicts of interest, claims of violating health laws, or comments that reflect outdated, ineffective, or irrelevant information not related to evaluating the user's service.

The user acknowledges that the Tayaser site may experience interruptions from time to time for various reasons, including but not limited to equipment failure, periodic updates, maintenance or repairs, or other measures that the first party may choose at its discretion. The first party cannot always anticipate or foresee technical difficulties or other issues that may result in the inability to access data, loss of data, or backend designs according to personal specifications, or other forms of service disruption. The first party shall not be held liable for the exact dates, accuracy, deletion, failure to deliver, or failure to store any information, communications, or backend designs tailored to the user's personal specifications. For example, when information is displayed through the service, account information is valid only on the date it was shown. You can update your account information through the service in the manner described in the relevant instructions.

If a request is made to cancel the account and delete the data at the user's request, the user's information will be permanently deleted from the first party's main computer servers, and access to the user's account will no longer be possible. The first party will cease any link created as a result of the user's registration on the Tayaser site. However, parts of the user's information may remain on the first party's computer servers indefinitely. User data may also remain on a backup server or medium. The first party retains this backup data to ensure its continued ability to provide the service to the user in the event of a failure or damage to the main production servers.

The user is not entitled to claim compensation from the first party for any losses or damages arising from the use of the services provided by Tayaser, and is not entitled to take any action against the first party, its subsidiaries or affiliates, its agents, officers, directors, employees, or any third party. Related to the use of the site

The information provided through the Tayaser site is provided "as is," and all warranties, whether express or implied, are void (including, but not limited to, the disclaimer of any implied warranties regarding fitness for a particular purpose). The information and services may contain bugs, errors, issues, or other problems that may limit their effectiveness. Neither we nor third parties providing the service accept any liability of any kind, including but not limited to, liability for any direct, indirect, incidental, or consequential damages (including damages resulting from loss of business, loss of profits, litigation, or the like), whether arising from breach of contract, breach of warranties, tort (including negligence and excess), and so on, even if we were aware of the possibility of such damages. The disclaimer of liability for the damages stated above is a fundamental part of the agreement between us. The service or information will not be provided without the limitations of liability outlined above. Any information obtained, whether written or oral, through the site, does not constitute any warranty or obligation unless explicitly stated in this agreement. Any liability for damage caused by viruses in the electronic file containing the form or document is hereby disclaimed.

Tayaser does not evaluate the products or services displayed on Tayaser through star ratings – if available – nor does it review them or base evaluations on the opinions of service providers, regardless of objective criteria.

Tayaser may invite users who have benefited from any service to evaluate it. Each review will be displayed for a default period, and the ranking of reviews will be based on the submission date and additional criteria determined by the first party. The first party reserves the right to modify, reject, or remove reviews at its discretion if they violate Tayaser's review policy or harm the first party, according to its sole discretion, without the user having the right to object.

By uploading images to our system, you acknowledge and agree that you own the copyright to these images and, accordingly, grant Tayaser an unconditional right to use the images you upload on the site for promotional materials and posts (online, etc.), to display, reproduce, modify, and republish them in any way we deem appropriate at our sole discretion. The user also acknowledges that they bear criminal and civil legal responsibility, as well as any claims from any third party resulting from the use and publication of these images by the user or Tayaser as outlined in this article, with no liability on our part.

Article 13 – Indemnification

In addition to the provisions in this agreement regarding indemnification, the user explicitly agrees to indemnify the first party for all expenses, costs, damages, and liabilities incurred by the first party, either directly or indirectly, as a result of the following:

The user's violation of or failure to fully comply with any of the terms and conditions set forth in this agreement.

The user's violation of the applicable laws and regulations in the Kingdom of Saudi Arabia.

Any claim brought by any service provider or third party resulting from fraud or deception by the user.

Any damages that may be incurred by the first party due to reasons related to the user.

Article 14 – Disclaimer of Legal Liabilities for Representations and Warranties

The content and all services and products related to the Tayaser site are provided on an "as-is" or "as-available" basis. The information disclosed or advertised relies on data provided to us by service providers, offers, and trips in this regard. While we use our skills and diligence to carry out the necessary procedures to provide services through Tayaser, we do not verify, nor can we guarantee the accuracy, completeness, or correctness of all information, and we shall not be held responsible for any errors (including graphic and grammatical errors). We are also not responsible for any interruptions (whether due to any malfunction, repair, upgrade, or maintenance of our platform, temporary and/or partial, or otherwise), or for inaccurate, misleading, incorrect, or unprovided information. Each of our service providers remains fully responsible at all times for the accuracy, completeness, and correctness of the information (descriptive) (including prices/fees, policies, terms, and availability) displayed on Tayaser. This does not constitute an endorsement or approval by Tayaser of the quality, level of service, qualifications, ratings (stars), or type of accommodation for any service provider available (or its facilities, location, vehicles, products (main or additional), or services), unless explicitly stated or otherwise provided.

Tayaser does not make any representations or warranties of any kind, either express or implied, regarding the content or operation of the Tayaser site. Therefore, you explicitly acknowledge and agree that your use of the Tayaser site involves risks that you assume at your own responsibility, with no liability on the part of the first party. Tayaser makes no representations or warranties, express or implied, regarding the accuracy, reliability, or completeness of the content on the Tayaser site, whether provided by Tayaser or any third party. The first party legally disclaims any warranties of non-infringement or suitability, and neither the first party nor the Tayaser site provides any representations or warranties that the content is free from viruses or any codes or routines related to computer programming that contain harmful, destructive, or hidden features designed to destroy, intercept, or steal any system, data, or personal information.

Article 15 – Force Majeure

No party shall be held responsible for any delay in the performance of its obligations if such delay is caused by circumstances beyond its reasonable control, including but not limited to acts of God, strikes, work stoppages, or any labor disturbances, acts of war, siege, rebellions, riots, epidemics, landslides, earthquakes, fires, storms, floods, civil disturbances, terrorism, government regulations and directives, or any other cause beyond the control of the party claiming force majeure, and despite all reasonable efforts, the party was unable to prevent it.

Article 16 – Headings

The address specified by the user in their account is considered their chosen legal residence for all legal actions related to this agreement. Any official or legal correspondence or notifications sent to the user by the first party at this address shall be deemed valid and shall have legal effect.

Article 17 – Jurisdiction and Applicable Law

Any dispute or disagreement arising between the first party and the user regarding the interpretation or implementation of this agreement shall be resolved amicably between the two parties. If amicable efforts to resolve the dispute fail, the matter shall be referred to the courts.

Jurisdiction for resolving and applying any dispute shall lie with the courts of the Kingdom of Saudi Arabia, and Saudi law shall apply.

If any provision of this agreement is invalidated by a final ruling, it shall not affect the validity or enforceability of the remaining provisions. The failure to use or exercise any powers, rights, or remedies under these terms shall not be considered a waiver of those rights by the first party.

This agreement is written in both Arabic and English, and in case of any conflict in meaning or content between the Arabic and English texts, the Arabic text shall prevail.